:root{
  --brand:#4f46e5; --brand-2:#6366f1; --brand-soft:#eef0ff;
  --bg:#f4f5f9; --panel:#fff; --text:#1f2430; --muted:#8a90a2;
  --line:#e7e9f0; --ok:#16a34a; --warn:#f59e0b; --danger:#ef4444;
  --radius:14px; --shadow:0 8px 30px rgba(31,36,48,.12);
}
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{
  font:14px/1.6 -apple-system,BlinkMacSystemFont,"Segoe UI","PingFang SC","Microsoft YaHei",sans-serif;
  color:var(--text); background:var(--bg);
}
a{color:var(--brand);text-decoration:none}
button{font-family:inherit;cursor:pointer;border:none;background:none;color:inherit}
input,textarea{font-family:inherit}

/* ---------- 访客端：整页聊天（打开网站直接进聊天页） ---------- */
body.lc-standalone{
  min-height:100vh;min-height:100dvh;display:flex;align-items:stretch;justify-content:center;
  background:
    radial-gradient(1100px 520px at 15% -8%, #e7eaff 0%, rgba(231,234,255,0) 60%),
    radial-gradient(900px 480px at 108% 108%, #eef0ff 0%, rgba(238,240,255,0) 55%),
    var(--bg);
}
.lc-panel{
  position:relative;width:100%;
  height:100vh;height:var(--vvh,100dvh);                 /* 第二行优先；旧内核不认识 dvh 时用第一行 100vh 兜底 */
  max-height:100vh;max-height:var(--vvh,100dvh);
  background:var(--panel);display:flex;flex-direction:column;overflow:hidden;
}
/* 电脑 / 平板：居中聊天卡片，四周透出底色 */
@media (min-width:768px){
  body.lc-standalone{padding:28px;align-items:center}
  .lc-panel{
    width:min(760px,100%);
    height:min(880px,calc(100vh - 56px));height:min(880px,calc(var(--vvh,100dvh) - 56px));
    max-height:calc(100vh - 56px);max-height:calc(var(--vvh,100dvh) - 56px);
    border:1px solid var(--line);border-radius:18px;box-shadow:var(--shadow);
  }
}
.lc-head{
  padding:14px 16px;color:#fff;background:linear-gradient(135deg,var(--brand),var(--brand-2));
  display:flex;align-items:center;gap:10px;flex:0 0 auto;
}
.lc-avatar{width:36px;height:36px;border-radius:50%;background:rgba(255,255,255,.25);display:grid;place-items:center;font-size:16px}
.lc-head .t{font-weight:600;font-size:15px}
.lc-head .s{font-size:12px;opacity:.85;display:flex;align-items:center;gap:5px}
/* 提示音开关 */
.lc-head .snd{
  margin-left:auto;width:30px;height:30px;border-radius:50%;background:rgba(255,255,255,.18);
  display:grid;place-items:center;font-size:15px;line-height:1;color:#fff;transition:transform .12s;flex:0 0 auto;
}
.lc-head .snd:active{transform:scale(.9)}
.dot{width:7px;height:7px;border-radius:50%;background:#4ade80;display:inline-block}
.dot.off{background:#c3c7d4}          /* 客服离线：状态点变灰 */

/* 微信/QQ 内置浏览器提示条：引导访客用「在浏览器打开」规避平台风控横幅 */
.lc-wx-tip{
  position:relative;flex:0 0 auto;background:#fff7e6;color:#92400e;
  font-size:12px;line-height:1.5;padding:7px 32px 7px 12px;border-bottom:1px solid #fde68a;
}
.lc-wx-tip .x{
  position:absolute;right:8px;top:50%;transform:translateY(-50%);border:0;background:transparent;
  color:#92400e;font-size:16px;line-height:1;cursor:pointer;padding:0 2px;
}

/* 被拉黑：整页替换成提示，不给输入框 */
.lc-blocked{
  flex:1;display:none;flex-direction:column;align-items:center;justify-content:center;
  gap:8px;padding:32px 24px;text-align:center;
}
.lc-blocked .ic{font-size:46px;line-height:1;opacity:.85}
.lc-blocked .tt{font-size:17px;font-weight:600;color:var(--text);margin-top:4px}
.lc-blocked .ds{font-size:13px;color:var(--muted);max-width:300px;line-height:1.7}

.lc-body{flex:1;overflow-y:auto;padding:16px;background:#fafbfe;scroll-behavior:smooth}
.lc-body::-webkit-scrollbar,.adm-msgs::-webkit-scrollbar,.adm-list::-webkit-scrollbar{width:6px}
.lc-body::-webkit-scrollbar-thumb,.adm-msgs::-webkit-scrollbar-thumb,.adm-list::-webkit-scrollbar-thumb{background:#d6d9e3;border-radius:3px}

.msg{display:flex;margin-bottom:14px;align-items:flex-end;gap:8px}
.msg.me{flex-direction:row-reverse}
.msg .ava{width:28px;height:28px;border-radius:50%;flex:0 0 auto;display:grid;place-items:center;font-size:12px;color:#fff;background:var(--brand-2)}
.msg.them .ava{background:#c3c7d4}
/* 气泡：微信风格，带指向头像的小尖角 */
.msg .bub{
  position:relative;max-width:76%;padding:9px 13px;border-radius:14px;font-size:14px;
  word-break:break-word;white-space:pre-wrap;
}
.msg.them .bub{background:#fff;border:1px solid var(--line)}
.msg.me .bub{background:linear-gradient(135deg,var(--brand),var(--brand-2));color:#fff}
.msg .bub::before{content:'';position:absolute;top:12px;width:0;height:0;border:5px solid transparent}
.msg.them .bub::before{left:-9px;border-right-color:#fff}
.msg.me .bub::before{right:-9px;border-left-color:#5b54e8}
.msg.me .bub.vidbub::before{border-left-color:#000}

.msg .time{font-size:11px;color:var(--muted);margin-top:4px}
.msg.me .time{text-align:right}

/* 图片消息：气泡里只放缩略图，点开看大图 */
.bub.imgbub,.bub.vidbub{padding:3px;line-height:0;border-radius:12px}
.bub.imgbub img.media{
  display:block;width:auto;max-width:160px;max-height:210px;
  border-radius:9px;cursor:zoom-in;background:#f0f1f5;
}
/* 视频消息：显示第一帧 + 播放按钮，点开全屏播放 */
.bub.vidbub{background:#000;border-color:#000}
.bub.vidbub .vwrap{position:relative;display:inline-block;line-height:0;border-radius:9px;overflow:hidden;max-width:100%}
.bub.vidbub video.media{display:block;width:180px;max-width:100%;height:auto;background:#000}
.vwrap .play{position:absolute;inset:0;display:grid;place-items:center;pointer-events:none}
.vwrap .play::before{content:'';position:absolute;width:42px;height:42px;border-radius:50%;background:rgba(0,0,0,.45)}
.vwrap .play::after{
  content:'';position:relative;margin-left:4px;width:0;height:0;
  border-left:13px solid rgba(255,255,255,.95);border-top:8px solid transparent;border-bottom:8px solid transparent;
}

/* 发送中：半透明 + 右下角进度 */
.msg.sending .bub{opacity:.62}
.bub .prog{
  position:absolute;right:8px;bottom:8px;background:rgba(0,0,0,.55);color:#fff;
  font-size:11px;line-height:1;padding:3px 6px;border-radius:9px;letter-spacing:.3px;
}
.sys{text-align:center;margin:10px 0}
.sys span{display:inline-block;background:#eef0f4;color:#8a90a2;font-size:12px;padding:4px 12px;border-radius:20px}
.typing{display:flex;gap:4px;padding:10px 13px}
.typing i{width:6px;height:6px;border-radius:50%;background:#b6bac7;animation:bl 1.2s infinite}
.typing i:nth-child(2){animation-delay:.2s}.typing i:nth-child(3){animation-delay:.4s}
@keyframes bl{0%,60%,100%{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}

.lc-foot{flex:0 0 auto;border-top:1px solid var(--line);background:#fff;padding:10px 12px}
.lc-tools{display:flex;gap:6px;margin-bottom:8px}
.lc-tools button{
  width:34px;height:34px;border-radius:9px;background:#f4f5f9;display:grid;place-items:center;color:#5c6376;transition:.15s;
}
.lc-tools button:hover{background:var(--brand-soft);color:var(--brand)}
.lc-tools svg{width:18px;height:18px}
.lc-input{display:flex;gap:8px;align-items:flex-end}
.lc-input textarea{
  flex:1;resize:none;border:1px solid var(--line);border-radius:12px;padding:9px 12px;height:42px;max-height:110px;
  outline:none;font-size:14px;background:#fafbfe;transition:.15s;
}
.lc-input textarea:focus{border-color:var(--brand-2);background:#fff}
.lc-send{
  height:42px;padding:0 18px;border-radius:12px;background:linear-gradient(135deg,var(--brand),var(--brand-2));
  color:#fff;font-weight:600;font-size:14px;flex:0 0 auto;
}
.lc-send:disabled{opacity:.5;cursor:not-allowed}
.lc-hint{font-size:11px;color:var(--muted);margin-top:6px;text-align:center}

/* 拖拽遮罩 */
.lc-drop{position:absolute;inset:0;background:rgba(79,70,229,.08);border:2px dashed var(--brand);border-radius:18px;
  display:none;place-items:center;font-weight:600;color:var(--brand);z-index:5}
.lc-panel.dragging .lc-drop{display:grid}

/* ---------- 客服工作台 ---------- */
.adm{height:100vh;height:100dvh;display:flex;flex-direction:column}
.adm-top{
  height:56px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;
  padding:0 18px;gap:12px;flex:0 0 auto;
}
.adm-top .logo{width:28px;height:28px;border-radius:8px;background:linear-gradient(135deg,var(--brand),var(--brand-2));display:grid;place-items:center;color:#fff;font-weight:700;font-size:13px}
.adm-top .who{margin-left:auto;display:flex;align-items:center;gap:10px;font-size:13px;color:#5c6376}
.adm-top .who b{color:var(--text)}
.btn{border:1px solid var(--line);background:#fff;border-radius:9px;padding:7px 14px;font-size:13px;color:#5c6376}
.btn:hover{border-color:var(--brand-2);color:var(--brand)}
.btn.primary{background:var(--brand);border-color:var(--brand);color:#fff}
.btn.primary:hover{background:var(--brand-2);color:#fff}
.btn.sm{padding:5px 10px;font-size:12px}
.btn.danger{color:#b91c1c;border-color:#fecaca}
.btn.danger:hover{border-color:var(--danger);color:#b91c1c}
/* 在线 / 离线开关 */
.btn.st-on{color:#15803d;border-color:#bbf7d0;background:#f0fdf4}
.btn.st-on:hover{border-color:#4ade80;color:#15803d}
.btn.st-off{color:#8a90a2;background:#f7f8fa}
.adm-top .onote{
  width:170px;border:1px solid var(--line);border-radius:8px;padding:5px 10px;
  font-size:12px;outline:none;color:var(--text);background:#fff;
}
.adm-top .onote:focus{border-color:var(--brand-2)}

.adm-main{flex:1;display:flex;min-height:0}
.adm-side{width:300px;background:#fff;border-right:1px solid var(--line);display:flex;flex-direction:column;flex:0 0 300px}
.adm-tabs{display:flex;border-bottom:1px solid var(--line);padding:8px 8px 0;gap:4px}
.adm-tabs button{flex:1;padding:8px 0;font-size:13px;color:var(--muted);border-bottom:2px solid transparent}
.adm-tabs button.on{color:var(--brand);border-color:var(--brand);font-weight:600}
.adm-list{flex:1;overflow-y:auto}
.adm-item{padding:12px 14px;border-bottom:1px solid #f2f3f7;cursor:pointer;display:flex;gap:10px;position:relative}
.adm-item:hover{background:#fafbfe}
.adm-item.on{background:var(--brand-soft)}
.adm-item .avatar{width:38px;height:38px;border-radius:50%;background:linear-gradient(135deg,var(--brand),var(--brand-2));color:#fff;display:grid;place-items:center;font-weight:600;flex:0 0 auto}
.adm-item .info{flex:1;min-width:0}
.adm-item .row1{display:flex;align-items:center;gap:6px}
.adm-item .nm{font-weight:600;font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.adm-item .tm{margin-left:auto;font-size:11px;color:var(--muted);flex:0 0 auto}
.adm-item .bdg{
  font-size:10px;line-height:1;padding:3px 6px;border-radius:8px;flex:0 0 auto;
  background:#fee2e2;color:#b91c1c;font-weight:600;
}
.adm-item .pv{font-size:12.5px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin-top:2px}
.adm-item .unread{
  position:absolute;right:12px;bottom:12px;min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:var(--danger);
  color:#fff;font-size:11px;line-height:18px;text-align:center;font-weight:600;display:none;
}
.adm-item .unread.show{display:block}
.adm-empty{padding:40px 20px;text-align:center;color:var(--muted);font-size:13px}

/* 分流标记 + 下拉 */
.adm-item .route-row{display:flex;align-items:center;gap:8px;margin-top:6px;flex-wrap:wrap}
.adm-item .route-bdg{font-size:11px;color:#2563eb;flex:0 0 auto}
.adm-item .route-bdg.un{color:var(--muted)}
.adm-item .route-sel{
  font-size:12px;padding:3px 6px;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--text);
  max-width:130px;cursor:pointer;
}
.adm-item .route-sel:focus{outline:none;border-color:var(--brand)}

/* 客服管理弹窗 */
.modal{position:fixed;inset:0;background:rgba(17,20,38,.45);display:flex;align-items:center;justify-content:center;z-index:60;padding:16px}
.modal-box{width:min(460px,100%);max-height:88vh;overflow:auto;background:#fff;border-radius:14px;box-shadow:0 18px 50px rgba(0,0,0,.25)}
.modal-box.wide{width:min(680px,100%)}   /* 自动回复面板：规则表格需要更宽 */
.modal-head{display:flex;align-items:center;justify-content:space-between;padding:14px 18px;border-bottom:1px solid var(--line)}
.modal-head b{font-size:15px}
.modal-head .x{border:none;background:none;font-size:22px;line-height:1;color:var(--muted);cursor:pointer}
.modal-body{padding:16px 18px 20px}
.modal-body section{padding:12px 0;border-bottom:1px dashed #eceef3}
.modal-body section:last-child{border-bottom:none}
.modal-body h4{margin:0 0 10px;font-size:13.5px;color:var(--text)}
.modal-body label{display:block;font-size:12px;color:var(--muted);margin:8px 0 4px}
.modal-body input{width:100%;padding:9px 10px;border:1px solid var(--line);border-radius:9px;font-size:14px}
.modal-body input:focus{outline:none;border-color:var(--brand)}
.modal-body .btn{margin-top:12px;width:100%}
.m-err{color:#b91c1c;font-size:12.5px;margin-top:8px;display:none}
.m-tip{font-size:12px;color:var(--muted);margin:10px 0 0}
.agent-tbl{width:100%;border-collapse:collapse;font-size:13px}
.agent-tbl td{padding:9px 6px;border-bottom:1px solid #f2f3f7;vertical-align:middle}
.agent-tbl td.nm b{font-weight:600}
.agent-tbl td.nm small{display:block;color:var(--muted);font-size:11px;margin-top:2px}
.agent-tbl td.ops{text-align:right;white-space:nowrap}
.agent-tbl td.ops .btn{margin-left:6px}
.agent-tbl td.ops .btn[disabled]{opacity:.45;cursor:not-allowed}

/* ---------- 自动回复设置面板 ---------- */
.modal-body textarea{
  width:100%;padding:9px 10px;border:1px solid var(--line);border-radius:9px;font-size:13.5px;
  resize:vertical;outline:none;line-height:1.55;background:#fff;color:var(--text);
}
.modal-body textarea:focus{border-color:var(--brand)}
.modal-body select{
  width:100%;padding:9px 10px;border:1px solid var(--line);border-radius:9px;font-size:13.5px;
  outline:none;background:#fff;color:var(--text);
}
.modal-body select:focus{border-color:var(--brand)}
.m-ok{display:inline-block;margin-left:10px;font-size:12.5px;color:#15803d}
/* 开关行 */
.ck{display:flex !important;align-items:center;gap:8px;font-size:13.5px !important;color:var(--text) !important;cursor:pointer;margin:4px 0 10px !important}
.ck input{width:16px !important;height:16px;accent-color:var(--brand);flex:0 0 auto}

/* 关键词规则编辑行 */
.auto-rules{display:flex;flex-direction:column;gap:10px;margin-bottom:10px}
.auto-rule{border:1px solid var(--line);border-radius:11px;padding:10px 12px;background:#fbfbfe}
.auto-rule.off{opacity:.55}
.auto-rule .r1{display:flex;gap:8px;align-items:center}
.auto-rule .kw{flex:1;min-width:0}
.auto-rule .r1 input{width:100%}
.auto-rule .mt{width:104px;flex:0 0 auto}
.auto-rule .r2{margin-top:8px}
.auto-rule .r3{display:flex;align-items:center;gap:10px;margin-top:8px}
.auto-rule .r3 .ck{margin:0 !important;font-size:12.5px !important;color:var(--muted) !important}
.auto-rule .del{margin-left:auto;color:#b91c1c;font-size:12.5px;border:1px solid #fecaca;border-radius:8px;padding:4px 9px;background:#fff}
.auto-rule .del:hover{background:#fee2e2}
.auto-empty{font-size:12.5px;color:var(--muted);padding:10px 0}

/* 自动回复规则：图片/视频上传区 */
.auto-rule .rt{width:76px;flex:0 0 auto}
.media-box{display:flex;gap:10px;align-items:flex-start;border:1px dashed var(--line);border-radius:10px;padding:8px;background:#fff}
.media-box .mprev{width:88px;height:88px;object-fit:cover;border-radius:8px;border:1px solid var(--line);display:block}
.media-box .vprev{position:relative;width:110px;height:88px;border-radius:8px;overflow:hidden;border:1px solid var(--line);background:#000}
.media-box .vprev video{width:100%;height:100%;object-fit:cover;display:block}
.media-box .vprev .play{position:absolute;left:50%;top:50%;transform:translate(-50%,-50%);width:26px;height:26px;border-radius:50%;background:rgba(0,0,0,.55);border:2px solid #fff}
.media-box .vprev .play::after{content:'';position:absolute;left:9px;top:6px;border-left:8px solid #fff;border-top:5px solid transparent;border-bottom:5px solid transparent}
.media-side{display:flex;flex-wrap:wrap;gap:6px;align-items:center}
.media-side .mup,.media-side .mdel{font-size:12.5px;border-radius:8px;padding:5px 11px;border:1px solid var(--line);background:#fff;color:var(--brand)}
.media-side .mdel{color:#b91c1c;border-color:#fecaca}
.media-side .mup:hover{background:#eef2ff}
.media-side .mup:disabled{opacity:.55;cursor:default}
.media-side .mhint{font-size:11.5px;color:var(--muted)}

/* 桌面版 EXE：返回首页浮标（仅 ?app=exe 时出现，网页版无感） */
.exe-home{
  position:fixed;left:12px;bottom:calc(12px + env(safe-area-inset-bottom));z-index:40;
  background:rgba(255,255,255,.96);border:1px solid var(--line);color:var(--brand);
  font-size:13px;font-weight:600;padding:7px 14px;border-radius:20px;text-decoration:none;
  box-shadow:0 4px 16px rgba(31,36,48,.16);transition:.15s;
}
.exe-home:hover{background:var(--brand);color:#fff;border-color:var(--brand)}
@media (max-width:767px){
  .exe-home{left:10px;bottom:calc(72px + env(safe-area-inset-bottom));padding:8px 15px;font-size:14px}
}

/* 消息里的"自动回复"标记（客服端可见，访客端不显示） */
.msg .auto-tag{
  display:inline-block;margin-left:6px;font-size:10px;line-height:1;padding:3px 6px;border-radius:8px;
  background:var(--brand-soft);color:var(--brand);font-weight:600;vertical-align:1px;
}

.adm-chat{flex:1;display:flex;flex-direction:column;min-width:0;background:#fafbfe}
.adm-chat-head{
  height:58px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;
  padding:0 18px;gap:10px;flex:0 0 auto;
}
.adm-chat-head .nm{font-weight:600}
.adm-chat-head .meta{font-size:12px;color:var(--muted)}
.adm-msgs{flex:1;overflow-y:auto;padding:20px 22px}
.adm-msgs .msg .bub{max-width:62%}
.adm-foot{flex:0 0 auto;background:#fff;border-top:1px solid var(--line);padding:10px 16px}
.adm-foot .lc-tools{justify-content:flex-start}
.adm-placeholder{flex:1;display:grid;place-items:center;color:var(--muted)}

/* 登录 */
.login{min-height:100vh;min-height:100dvh;display:grid;place-items:center;background:linear-gradient(135deg,#eef0ff,#f7f8fc);padding:24px}
.login-box{background:#fff;padding:36px 32px;border-radius:18px;box-shadow:var(--shadow);width:360px;max-width:92vw}
.login-box h2{margin:0 0 6px;font-size:22px}
.login-box p{margin:0 0 22px;color:var(--muted);font-size:13px}
.login-box label{display:block;font-size:13px;color:#5c6376;margin-bottom:6px}
.login-box input{width:100%;border:1px solid var(--line);border-radius:10px;padding:11px 13px;outline:none;margin-bottom:14px;font-size:14px}
.login-box input:focus{border-color:var(--brand-2)}
.login-box button{width:100%;padding:11px;border-radius:10px;background:linear-gradient(135deg,var(--brand),var(--brand-2));color:#fff;font-weight:600}
.login-err{color:var(--danger);font-size:13px;margin-bottom:12px;display:none}

/* 灯箱 */
.lb{position:fixed;inset:0;background:rgba(15,18,28,.9);display:none;place-items:center;z-index:10000;padding:24px}
.lb.open{display:grid}
.lb img,.lb video{max-width:100%;max-height:100%;border-radius:8px}
.lb video{width:min(720px,92vw);max-height:82vh;background:#000;display:block}
.lb .x{position:absolute;top:18px;right:24px;color:#fff;font-size:30px;line-height:1}

/* 回到会话列表（仅手机端显示） */
.back-btn{
  display:none;width:34px;height:34px;border-radius:9px;background:#f4f5f9;place-items:center;
  color:#5c6376;font-size:20px;line-height:1;flex:0 0 auto;
}

/* ================= 三端自适应 ================= */

/* ---- 平板 / 小笔记本：≤1024 ---- */
@media (max-width:1024px){
  .adm-side{width:260px;flex:0 0 260px}
  .adm-msgs .msg .bub{max-width:74%}
}

/* ---- 手机：≤767 ---- */
@media (max-width:767px){
  /* 访客端：手机整页聊天，顶部留出刘海安全区 */
  /* 锁死文档本身：iOS 键盘弹起时 WebKit 会滚动整个页面把面板顶出屏幕，
     position:fixed 让文档没有可滚动空间（配合 common.js 的 visualViewport 校正） */
  body.lc-standalone{position:fixed;inset:0;width:100%;overflow:hidden;min-height:0}
  .lc-head{padding:calc(12px + env(safe-area-inset-top)) 14px 12px}
  .lc-head .snd{width:34px;height:34px;font-size:17px}   /* 触摸目标 ≥34px */
  .lc-body{padding:14px;-webkit-overflow-scrolling:touch}
  .msg .bub{max-width:80%;font-size:15px}
  .bub.imgbub img.media{max-width:170px;max-height:220px}
  .bub.vidbub video.media{width:190px}
  .lc-foot{padding:8px 12px calc(8px + env(safe-area-inset-bottom))}
  .lc-tools button{width:40px;height:40px}
  .lc-tools svg{width:20px;height:20px}
  /* 手机上隐藏"图片 ≤8MB"提示，避免窄屏被裁切 */
  .lc-tools>span{display:none}
  /* 16px 是 iOS 不自动放大页面的临界值 */
  .lc-input textarea{font-size:16px;height:44px;padding:10px 12px}
  .lc-send{height:44px;padding:0 16px;font-size:15px}
  .lc-hint{display:none}
  .login-box{padding:28px 22px;width:100%;max-width:100%;border-radius:16px}
  .login-box input{font-size:16px;padding:12px 14px}
  .login-box button{padding:13px;font-size:15px}

  /* 客服工作台：列表 / 聊天 单栏切换 */
  .adm-main{display:block;position:relative}
  .adm-side{width:100%;flex:none;height:100%;border-right:none}
  .adm-item{padding:14px}
  .adm-tabs button{padding:11px 0}
  .adm-chat{display:none;position:absolute;inset:0;z-index:5;background:#fafbfe}
  .adm.view-chat .adm-side{display:none}
  .adm.view-chat .adm-chat{display:flex}
  /* 顶栏按钮较多（提示音/在线/客服管理/自动回复），手机上改成横向可滑动，
     并隐藏标题文字与"连接正常"状态，保证操作按钮都能点到 */
  .adm-top{
    height:calc(52px + env(safe-area-inset-top));padding:env(safe-area-inset-top) 12px 0;
    gap:8px;overflow-x:auto;overflow-y:hidden;-webkit-overflow-scrolling:touch;
    scrollbar-width:none;
  }
  .adm-top::-webkit-scrollbar{display:none}
  .adm-top>div[style*="font-weight"]{display:none}   /* 标题文字 */
  .adm-top #connTip{display:none}
  .adm-top .logo,.adm-top .btn.sm,.adm-top .onote{flex:0 0 auto}
  .adm-top .who{margin-left:6px;gap:6px;flex:0 0 auto}
  .adm-top .who span{display:none}
  .adm-top .onote{width:118px;font-size:16px}   /* 16px 防 iOS 自动放大 */
  .adm-top .btn.sm{padding:5px 8px;font-size:11px}
  .adm-chat-head .btn.sm{padding:6px 9px;font-size:12px}
  .adm-chat-head{
    height:calc(54px + env(safe-area-inset-top));padding:env(safe-area-inset-top) 12px 0;gap:8px;
  }
  .adm-chat-head .meta{display:none}
  .back-btn{display:grid}
  .adm-msgs{padding:14px 12px;-webkit-overflow-scrolling:touch}
  .adm-msgs .msg .bub{max-width:78%}
  .adm-foot{padding:8px 12px calc(8px + env(safe-area-inset-bottom))}
  .adm-foot .lc-tools button{width:40px;height:40px}
  .adm-foot .lc-input textarea{font-size:16px}

  /* 弹窗：手机上铺满宽度、高度留足，规则编辑也不至于挤成一条 */
  .modal{padding:10px;align-items:center}
  .modal-box,.modal-box.wide{width:100%;max-height:92vh;border-radius:16px}
  .modal-body{padding:14px 14px 18px}
  .modal-body input,.modal-body textarea,.modal-body select{font-size:16px}  /* 防 iOS 自动放大 */
  .auto-rule .mt{width:96px}
  .auto-rule .rt{width:70px}
  .auto-rule .r1{flex-wrap:wrap}

  /* 灯箱 */
  .lb{padding:12px}
}

/* ---- 小屏手机：≤380 ---- */
@media (max-width:380px){
  .bub.imgbub img.media{max-width:145px}
  .bub.vidbub video.media{width:160px}
  .adm-item .avatar{width:34px;height:34px}
  .lc-send{padding:0 12px}
}

/* ---- 手机横屏：高度很小 ---- */
@media (max-height:480px) and (orientation:landscape){
  .adm-top{height:calc(46px + env(safe-area-inset-top))}
  .adm-chat-head{height:calc(46px + env(safe-area-inset-top))}
  .lc-hint{display:none}
}

/* ---- 触摸设备：不依赖 hover ---- */
@media (hover:none){
  .lc-tools button:hover{background:#f4f5f9;color:#5c6376}
  .adm-item:hover{background:transparent}
  .adm-item.on{background:var(--brand-soft)}
  .btn:hover{border-color:var(--line);color:#5c6376}
  .btn.primary:hover{background:var(--brand);color:#fff}
}

/* ---- 尊重系统"减少动效"设置 ---- */
@media (prefers-reduced-motion:reduce){
  *{animation-duration:.01ms !important;transition-duration:.01ms !important;scroll-behavior:auto !important}
}